At AI WP Writer, we are committed to providing a high-quality WordPress plugin that meets our users’ expectations. However, we understand that our plugin may not work perfectly for everyone. If you encounter an issue that cannot be resolved, you may request a refund within 14 days of purchase.
In case you have already used the credits that come with the subscription (or credits purchased in packages or for any amount), the refund will be made in proportion to the remaining credits on the balance.
Before requesting a refund, we encourage you to reach out to our support team at https://aiwpw.com/contacts to report any issues or bugs. Our team will make every effort to resolve your concerns and ensure the plugin functions as intended. You can also refer to our documentation at https://aiwpw.com/docs for assistance.
Refunds will be granted under the following conditions:
- The plugin has a critical security vulnerability.
- You purchased the plugin but never downloaded it.
- Promised support was not provided.
Refunds will not be granted in the following cases:
- You changed your mind after downloading the plugin.
- The plugin did not meet your personal expectations. We recommend using the free credits to test how the plugin works before purchasing a subscription or additional credits.
- You purchased the plugin by mistake.
- You lack the necessary skills to use the plugin.
- You request a refund without providing valid justification.
Important Notes:
- Refunds will be processed as quickly as possible, and in some cases, we may offer to resolve your issue instead of issuing a refund.
- No refund requests will be accepted after 14 days from the date of purchase.
- By receiving a refund, you forfeit all rights to use the plugin and must discontinue its use immediately.
- We reserve the right to deny a refund request if deemed necessary.
If you still wish to proceed with a refund request, please submit your request at https://aiwpw.com/contacts